Frequently Asked Questions

What’s a LifiBifi?

Little Fish Big Fish- We know there is a lot of “noise” out there and it can be nearly impossible to find something unique and wonderful. We bring you the best in small businesses (the Little Fish) so you can spend less time searching and more time enjoying life.

How does shipping work?

Our merchants take great care and each ship directly from their individual facilities. If your order contains products from multiple merchants you will receive each of them individually but you only pay for shipping once. Shipping is calculated based on the total cart.

To ensure your products arrive perfectly and promptly most consumable items and those that are temperature sensitive only ship Monday, Tuesday and Wednesday.

 

 

Why sign up for email updates?

Things are very fluid here and we don’t want you to miss a thing! By signing up for updates, you will be an insider and always in the know.  We do not sell your information so go ahead and sign up now!

I was going to buy something and now it’s gone, what happened?

Our vendors and their fabulous products are with us for a limited time, when you see something you love grab it! This is also why we highly recommend signing up for email updates and staying in the know of who is coming and who will be leaving. Most importantly check back often as things really are fluid here.

What happens in the highly unlikely case that I don’t love it?

We want you to shop with confidence and love every purchase. On the small chance you don’t love something click here to view our return policy and procedure.

Where does LifiBifi find the businesses?

Our team goes through a vetting process with each merchant. We seek out the story and products that are unique and exceptional. During that process we make certain the businesses are ready to swim like a big fish. Do you know of a fabulous small business or an amazing product? Let us know here.

How does the Referral Rewards Program work?

 It’s very simple! Just fill out the form here and within 24 hours you will receive your own personal discount code to share with family and friends. Your code lets first-time shoppers discover our treasures and save 20% off their orders up to $100. What a great way to introduce everyone to our fabulous site! Referral codes are good for up to 60 days. You can grab a new code whenever needed. 

Since you are such an amazing sharer it won’t be long before you are raking in the bucks! Whenever two of your friends use their 20% discount code you will receive $10 in LifiBifi Bucks. The best part there is no limit on how many bucks you can earn! Your bucks are valid for 6 months from the date you earned them and can be combined so you can save even more. Bank them for a future purchase or use them as you earn them, they’re your bucks, and you get to decide how to use them!

 If you can’t find your bucks or your personal code, don’t panic! Just send us a quick email to info@lifibifi.com and we will happily resend them to you.

 Thank you for sharing the Lifi Love!